Frequently Asked Questions
What is a Tourtalk system?
Tourtalk is a portable wireless communication system used to transmit live audio between people. The presenter speaks into a microphone transmitter and the audience use lightweight receivers to hear the message.
When are Tourtalk systems used?
Tourtalk systems are used when it is difficult to hear a presenter due to noisy surroundings or over distance. It helps keep the audience informed and reduces strain on the presenter’s voice.
Typical examples of use are:
Staff communication in the workplace.
Guided tours in either noisy, or noise sensitive environments e.g. art galleries, museums, near wildlife.
Language interpretation for tours with foreign guests or for international meetings.
Audio description to assist partially sighted or blind people during performing arts or at sporting events.
Hearing support for people who are hard of hearing.
Command training for businesses or sports.
Silent conferences for presentations in exhibition spaces.
....and many more applications.
What are the main differences between the Tourtalk systems?
Tourtalk TT 21 is a one-way system that enables up to two presenters to communicate to an audience. This digital system has forty-two channels with a transmission range of up to 65m*. The TT 21 system also has additional features such as wireless channel sync between a transmitter and receivers.
Tourtalk TT 40 is a one-way system that enables one presenter to communicate to an audience. The system has forty channels with a transmission range of up to 120m*.
Tourtalk TT 100 is also a one-way system but this system enables up to two presenters to communicate to an audience. This digital system has one-hundred channels with a transmission range of up to 30m*. The TT 100 system also has additional features such as wireless channel sync between a transmitter and receivers.
Tourtalk TT 200 can operate as a one-way or two-way system enabling the presenter and audience to talk to each other. with a maximum of two live microphones at a time. This digital system has forty-two channels with a transmission range of up to 150m*. The TT 200 system also has additional features such as roll call, gathering, out-of-range alarm and wireless channel sync between a transmitter and receivers.
Tourtalk TT 300 can also operate as a one-way or two-way system enabling the presenter and audience to talk to each other with a maximum of six live microphones at a time. This digital system has forty-two channels with a transmission range of up to 100m*. The TT 300 is a universal transceiver, so any device can be set-up as a transmitter or a receiver. The system also has additional features such as wireless channel sync, priority control and encryption for private discussions.
There is no limit to the number of receivers used with a Tourtalk system. Please note: The TT 21, TT 40, TT 100, TT 200 and TT 300 systems are not interchangeable.
How easy are Tourtalk systems to use?
The system can be used without any prior experience of the equipment and each system is supplied with a user guide. The system can be set-up within minutes of arriving at a venue.
How many systems can be used together?
The Tourtalk TT 21 system will support up to 15 channels operating simultaneously within the same environment.
The Tourtalk TT 40 system will support up to 12 channels operating simultaneously within the same environment.
The Tourtalk TT 100 system will support up to 20 channels operating simultaneously within the same environment.
The Tourtalk TT 200 system will support up to 15 channels operating simultaneously within the same environment.
The Tourtalk TT 300 system will support up to 42 channels operating simultaneously within the same environment.
The number of channels that can be operated simultaneously will depend on local conditions.
What does one-way and two-way mean?
The Tourtalk TT 21, TT 40 and TT 100 systems only allow one-way communication. i.e. the presenter speaks to the audience only.
The Tourtalk TT 200 and TT 300 systems can also allow two-way communication. i.e. the presenter speaks to the audience and the audience can speak back to the presenter (and the rest of the audience members), when the presenter permits.
What is a headset?
A headset is a one-piece device that incorporates a microphone and earphone/headphone, enabling the user to speak to and listen to the group.
Can I play other audio into a system?
Yes, all transmitters will support the connection of an aux-input lead to enable the connection of a device with a headphone socket e.g. smartphone, tablet or laptop. This can be useful if you want to feed a pre-recorded commentary or background music to enhance your presentation.
Do I need to order batteries separately?
No, each transmitter and receiver is supplied with batteries.
I can’t see the combination of parts I want, can a custom system be configured to suit my requirements?
Yes. We can prepare a system with whichever combination of parts you require.
Can the Tourtalk system be used where hearing protection is required?
Yes. We stock a wide range of accessories to suit any environment.
The TT-HP, TT-HQP headphones and TT-HQH headset can be used over ear plugs.
The TT-SEP and TT-DEP25 earphones can be used under ear defenders.
The TT-NRH headphones, TT-NPH headset and TT-NHH headset have integrated noise-reduction ear defenders.
The TT-NHH headset can also be used with head protection, such as a hard hat/safety helmet.
Do I need a licence for the system?
The Tourtalk TT 21 system operates between 823-832MHz & 863-865MHz. The channels within 823-832MHz may require a licence depending on the country. The channels within 863-865MHz can be used licence-free anywhere within Europe.
The Tourtalk TT 40 system operates between 863-865MHz and can be used licence-free anywhere within Europe.
The Tourtalk TT 100 system operates on 2.4 GHz and can be used licence-free internationally.
The Tourtalk TT 200 and TT 300 systems operate between 823-832MHz & 863-865MHz. The channels within 823-832MHz may require a licence depending on the country. The channels within 863-865MHz can be used licence-free anywhere within Europe.
It is the responsibility of the system operator to check with their relevant local authority, whether the system can be used legally in their region.
Is there a minimum order on spare parts?
No.
I don’t know what system would best suit my application. Can I speak to a sales adviser?
We would be pleased to discuss your requirements with you and prepare a no obligation quotation.
Can I trial a system before I buy?
Yes. Please contact us via the contact form and we will send you a request form. Alternatively, you could rent a system.
Are trade prices available for re-sellers?
Yes. Please contact us for verification details.
What is the guarantee on the system?
12 Months for the transmitters, receivers and chargers. This can be extended to 36 months on some products when registered via the guarantee page.
*where local conditions allow
